Why this works the way it does

This is the support page for SMS Virtual Go on the web and for Receive SMS Go, the iPhone app for the same service. Both are operated by Orbiva Ltd (company number 17415938, registered office: 12a Queen Annes Place, Enfield, England, EN1 2PT).

To reach support, write to erdogandogan9292@gmail.com. So that we can find your account and your order, include:

• the email address of your account — in the iPhone app it is shown at the top of the Account tab, also when you chose to hide your email from us with Apple;
• whether you are using the website or the iPhone app;
• the service and country of the order, and roughly when you bought it;
• what you expected, and what happened instead.

Do not send a verification code, a password or a card number. We never need them.

Two things do not need a message. An order that received no code returns its credit to your balance by itself. And a refund of credit bought in the iPhone app can only be given by Apple, at reportaproblem.apple.com.

Numbers are drawn from several independent wholesale sources rather than one. That is not for scale — it is because any single source has services and countries where its pool has quietly stopped working, and a service built on one source has no way to route around that.

Where a delivery rate exists, it is reported by the source supplying that option: of the recent orders it placed on that exact route, how many received a code. We publish no measurement of our own, and only one of our sources reports one at all — options from the others carry no percentage rather than a guess. Options are grouped by source — the one whose whole inventory is physical SIM, then the one that publishes rates, then the one that publishes neither — and within each group by line type, reported delivery and only then price. A cheaper option that has been failing does not get to sit at the top.

The figure shown is that source’s rate over the last 24 hours — one named window, not a blend of several. A full day-and-night cycle, so it is not biased by the hour you look. The full method, including its weaknesses, is on where delivery rates come from.

Every price, country, delivery rate and stock figure is visible without signing in. An account exists only to hold a balance and a history.

This is deliberate. A price you can only see after registering is a price you cannot compare, and a catalogue behind a login is a catalogue no search engine or assistant can read on your behalf.

No code before the window closes: the full amount comes back automatically. No support ticket, no review, no partial credit. You paid for a code and did not get one.

A code that arrived is never refunded. At that point the service was delivered. Refunding it anyway would mean the honest customers subsidise the ones who claim it did not arrive.

Both rules live in the database function that moves the money, not in application code. That distinction matters: a failed request, a retry or a second browser tab cannot produce a double refund or skip the check, because the rule and the money movement are the same transaction.

Cancellation unlocks 2 minutes after purchase. The wait is not there to keep your money — it is there because rapid buy-and-cancel traffic is what causes wholesale pools to be withdrawn, which would degrade the catalogue for everyone.

Prices start at $0.39. There is no subscription, no account fee, no minimum monthly spend, and balance does not expire. What you see at the moment you buy is what is charged.

There is no volume tier that rewards bulk buying, because bulk registration is not what this is for.

These numbers are not a way around an identity check. Banks, payment services and government services exist to bind an account to a real person, and a single-use number does not change who that person is: with such a service it may be used only for an account in your own name. The acceptable use rules set out the rest.

There is also no free number pool. Publicly shared inboxes are read by anyone who visits them, which makes them useless for anything you care about keeping.

Every delivery percentage on this site belongs to the source that supplies the option, not to us. We publish no measurement of our own and do not plan to. A second figure counted our own way, on a far smaller sample, would compete with the supplier’s without being more reliable. So the number you see is attributed, and the method behind it is written out, weaknesses included.

Nothing here is modelled, estimated, or carried over from somewhere else. Only one of the sources behind this catalogue reports delivery rates at all; options from the others say “measuring” permanently rather than carrying an invented number. That will occasionally make this service look worse than competitors who simply print a figure — which is the trade being made on purpose.